Frequently Asked Questions
Everything you need to know about your little one's new wardrobe.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. For personalized items, please allow an additional 2-3 business days for our artisans to craft your unique pieces.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with tags attached. Please note that custom-made or personalized items are final sale unless they arrive damaged.
Are your fabrics safe for sensitive newborn skin?
Absolutely. We prioritize GOTS-certified organic cotton and hypoallergenic blends to ensure maximum comfort and safety for your baby's delicate skin.
How do I know which size to buy?
Our sizing is based on average weight and height measurements. We recommend checking our detailed Size Guide located on each product page to find the perfect fit for your growing baby.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.